[Resolved] ACT Fibernet — very very poor after sale service | |||
Account number:[protected] 1st service request: 09/11/2018 Requested for shifting of connection. Service request no: sr[protected] Service person never visited. I have logged request many times but never attended by any act person. While taking connection they provided in 1 day and i have paid 5600 rupees for once time payment for 8 months and now they are not attending my request. I am harassed and lost almost 10days money by not using internet. I have contacted the person who came for selling and he asked his engineer to work against the request number. But the service person is saying already visited and connection is ok. Whereas the reality is no one visited even. Act is making fool to his customers. Requesting in this forum to give the justice. Was this information helpful? | |||
Dec 25, 2018 Complaint marked as Resolved customer support has been notified about the posted complaint. Verified Support Nov 19, 2018 ACT Fibernet Customer Care's response Hi Roydev, We regret the inconvenience caused. Please be assured that our team is looking into this. Regards, ACT Fibernet | |||
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+91 91 2121 2121
+91 72 8899 9999
Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
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Still i am receiving customer care calls for dues, since august
My login has also been blocked by ACT team, thus i cannot even raise complaint against using the ACT helpline