[Resolved] ACT Fibernet — want reconnect and change the address

artysush

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560066

30/06/2018

My account id is 11380728

I tried it for last 5 days to reconnect with my previous account also try to change my address. but am unable to contact them. also, I got a message that if I want to reconnect with my previous account then I will get free reconnection and with extra 300gb..i try to connect them but its everytime failed.

I tried to connect them because it was urgent but unable to connect.

I want immediate connection, please connect with me and please try to resolve that address issue.

+1 photos

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Aug 4, 2018

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Jul 04, 2018

ACT Fibernet Customer Care's response Hi,
Give us an opportunity to fix this. we will check the issue and get back to you with a resolution.
Regards
ACT Fibernet

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Comments

podagatlapalli kalpana

from Alampur, Telangana

I've been trying to call customer care from many days, but I'm getting busy tone every time. I've not been using this connection since last 6 months. Kindly deactivate my account.