[Resolved] ACT Fibernet — waste act internet, how many times i should ask for deactivate/terminate my account

PraveenC9

Address:	Hyderabad, Andhra Pradesh
Website:	actcorp.in

Please deactivate or terminate my account, how many time i should folloeup to deactivate y account. Every month you people are generating bill for the unused account. Its been 3 years since im not using my account, but u poeple are busy in generating bill/charges for my ideal account, which i asked to terminate from 3 years.

Do terminate my account immediately.

Was this information helpful?

No (0)

Yes (0)

Oct 26, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Sep 11, 2017

ACT Fibernet Customer Care's response Dear Customer,

We are sorry for any inconvenience caused. Please share your contact number and city name; we will look into this for you.

Regards,
ACT Fibernet

Sep 12, 2017

Updated by PraveenC9 [protected], Hyderabad.
Do immediately

Sep 12, 2017

Updated by PraveenC9 Contact no: [protected]
City: Hyderabad
DO immediately

Verified Support

Sep 12, 2017

ACT Fibernet Customer Care's response Hi Praveen,

Thank you for sharing your details, we will get in touch with you.

Regards,
ACT Fibernet

Verified Support

Sep 22, 2017

ACT Fibernet Customer Care's response Hi Praveen,

Your mentioned grievance has been resolved. For further queries you can contact us on[protected] or [protected]@actcorp.in.

Regards,
ACT Fibernet

Oct 07, 2017

Updated by PraveenC9 Still getting call to actiuvate beam daily. you stupid people wont change?
I asked for permanent termination, but you people kept as deactive which can activate by paying bill. I dont need at all.
permanently remove my connection and my contact info to avoid messages and mails.!!!