ACT Fibernet — Wifi connectivity

Address:

Chennai, Tamil Nadu, 600014

It's been two months since cyclone vardah and i haven't still got my connectivity back.
Tried calling the customer care number and have mailed them a couple of times addressing the issue but have not received any reply. The customer care number seems busy, if they can't receive calls they why the hell do they have customer care numbers? That to its not toll free i waste nearly ₹5 on each call i make. Have tried calling them nearly 5 to 10 times a day.
I'm disgusted at this service provided by the act fibernet company which claims to be a better service provider than the others who can't even receive calls nor restore the connectivity. Cyclone hit the city there were various other wifi connection across the city but they dint have any network issue lasting for more than two months it's only act which has been disrupted, how poor there quality is then!
I hope at least this complaint is taken seriously and worked upon.
Any statisfied act customer