[Resolved] ACT Fibernet — worst customer service - customer id [protected] | |||
I have never faced this much worst experience in my life. Almost 5 days internet connection was not working. But still no one provide the proper resolution. Worst customer service, no one attend my phone call. Below are the person who provide the this wonderful experience. Sankar Sundarapandian Santhosh Arul Friends don’t choose act fibernet, may be you will definitely face the same issue one day. Was this information helpful? | |||
Oct 29, 2019 Complaint marked as Resolved customer support has been notified about the posted complaint. Verified Support Sep 26, 2019 ACT Fibernet Customer Care's response We regret the inconvenience caused. Please share your contact number and city name below. We will look into this for you.
Verified Support Sep 27, 2019 ACT Fibernet Customer Care's response Dear Manasa Ashok, Sorry for an unpleasant experience. we will check the issue and get back to you with a resolution.Please share your contact number and city name Regards, ACT Fibernet | |||
 2 Comments | |||
Comments
I have sent a mail for disconnection to act help desk on sept 12th thursday. We have not recieved any response till now. When we try to connect through customer care they simply tell that disconnection team will get back to us and cut the call. But the disconnection team didnt get back to us till day. Please respond to this ASAP.
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+91 91 2121 2121
+91 72 8899 9999
Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
View all ACT Fibernet contact information
I requested for connection and handed over my documents and paid Rs. 4, 953.00 as part of monthly rental. Now they said they initiated a refund and will get credited in 15 days! it has been 17 days and no help from them
SR[protected]
SR[protected]
We regret the inconvenience caused. Please be assured that our team is looking into this.
Regards,
ACT Fibernet