[Resolved]  ACT Fibernet — worst customer service, not given the conenction

Address:Bangalore, Karnataka

I have paid on 4th may for 6months, they came and fixed the main box on stairs by 13th may and not given the connection, since 16th of may i have been calling to them morning and evening, the customer care team is telling we will forward the request to area manager, they will call back you and solve your problem, from 16th they are repeating the same, no one called me, no one attended to give the connection. I sent mail as well twice, no one replied. My complaint number is [protected]. Is there any thing can we put a case against themI fed up to call them, but trying with my patience.
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Complaint marked as Resolved 
they came back and resolved my issue. thanks for consumer services. hope this helps to many people. the next day i got the solution
customer support has been notified about the posted complaint.
Complaint comments 

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Hi,

We apologize for the inconvenience caused. We have noted your details and forwarded them to the concerned team. They will get back to you and resolve the issue.

Warm Regards,
ACT Broadband
Thanks for your update. As i got informed that tomorrow evening even any time by 7-30 or 8pm it will be resolved, but yesterday also not came. Hope at least today it will be resolved. If not it will be as usual. Or else please accept for you can't install and pay back my amount
Hi,

We are working on your request and the issue will be resolved ASAP. Thank you.

Warm Regards,
ACT Broadband
its done good support thanks

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    +91 72 8899 9999
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    Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
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