ACT Fibernet — Worst QoS in Ahmedabad, ACT exec are incapable of providing solution

After creating a support ticket to fix my internet every other day, it goes off again in couple of hours and then we have to wait 24 hours for it get resolved and service goes down again. ACT Exec in Ahmedabad are unsupportive and are failing to provide a proper solution, all they respond with is stereotypical replies.

All i want is them to fix their service in this area and provide better and quick response from their ACT EXECUTIVES.

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ACT Fibernet customer support has been notified about the posted complaint.
Verified Support
Sep 20, 2022
ACT Fibernet Customer Care's response
We regret the inconvenience caused. Please be assured that our team is looking into this.
Verified Support
Sep 22, 2022
ACT Fibernet Customer Care's response
We believe that your mentioned grievance has been resolved. Kindly let us know your feedback. For any further assistance, you can contact us at [protected] or helpdesk.[protected]@incredible.actcorp.in
Sep 22, 2022
Updated by shahil mehta
Still service is down the drain, internet is down again in less than 24 hours. Will need to escalate this for sure.
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