ACT Fibernet — Worst response and no accountability

Address:	500040
Website:	www.consumbercomplaints.com

Dear Fibernet,

The Worst Operator i have seen in Internet provider. My Account No.[protected]. I have allowed the ACT Fibernet to keep connection box in my home. During installation the box ACT TEAM told me i will get 100/- discount in total bill. They installed the box at my home in Apr2016. So they have giving the discount but i am paying full amount of Rs. 744/-. I have raised complaints/requests several time. Without resolving the ticket it will be automatically closed without any solution. I have address the ACT Appleate Authority, Nodal Officer; Hyderabad with total history of the case. But nobody responded . My account has kept on hold for not paying the amount . I am not provided the Discount for the last 2months . I am providing the Power to ACT free of cost they put a big box with 6 connections. These people are cheating in billing and let me mentioned here how many time i have called to your customer care through mail and through phone with in 10 days. I have raised 4 complain with in 10 days and it is closed without any resolution in the same day.

Surprisingly, the customer care number always engage. You have to wait more than 20mins. It is not toll free number. The worst ever ever service provider