ACT Fibernet — Worst service

Address:	Bangalore, Karnataka, 560037
Website:	www.act.in

Hello, We have taken new ACT Connection 15 days back . it had come for 5 days with low speed after that it was not coming since from 10 days .then we have lodged a complaint through customer care they said our representative will come and fix only one time he came and fixed it worked another one day then after same story this time its going worst customer care people will be telling our representative will come and fix but no one had come and i am getting messages like your complaint has been resolved successfully kindly reply to [protected] with Y for closing the complaint and N if the complaint is unresolved then i sent as N . below are ticket/complaint numbers which i raised: [protected] [protected] [protected] [protected] many more are they which i have deleted . This story is being repeated everyday for me . they are sending Resolved and giving as N. They are the no. 1 fraud and if you call for a new connection, they will come within 1hours like a dog searching for a bone. But once you get a fraud act broadband connection, that’s it. Then they will show their real face and they act like they are the ruling party. Fraud act broadband sucks customer’s money exactly on the date they say irrespective of whether the connection is still presence at customer’s place or any disconnection in the fraud act broadband line. They would never bother about the customer’s complaints. My fraud act broadband user name: 11446340 hey want only money by fraud from customers and if act dies, even then they would like to bury them with money. If you ask for regarding to the issues related disconnection or anything, the customer care people would attend the calls for few times and bluff; then if customers again disturb them, they would switch off their customer care contact numbers, hence you can’t call them. The customer care people are totally waste; they got one computer and a chair to sit on it. If they attend a call from customers and just them “we will do it within 1 or 2 days”. That’s what they trained for. But the main culprits are sitting above them and they have to be punished. Now i’m in huge loss because of these fraudsters. ut these act frauds would exactly send the bill within a day or two for no internet connection, money suckers. These have collected me the advance amount 2times, this happened when i asked them to temporarily disconnect the service for only one month. Even i sent them an e - mail one month in advance as a prior notice. These fraudsters not considered and not responded to my e - mail at all. I advise these frauds to remove their customer care’s e - mail address from their website as they would never respond to those. So far these fraudsters looted my money rs 20000 and my efforts i spent so far to reach them to get the connection shifted. Still their mouths are shut. I ask fraud act broadband now why you people need the business, is that just to cheat the customers and suck their money? You keep in mind that fraud act broadband vanishing in future instead of shining. I suggest/advice everyone for not to go to frauds like act broadband, they squeeze you with the money till you become invisible. They are no. 1 fraud. Still if you want to loose your money that you earnt from hardwork, please go ahead.