[Resolved]  ACT Fibernet — WORST Service Provider - ACT Broadband

ACT is the worst service provider in the market. They keep on changing the tariff, payment mode(from Post Paid to Pre-paid) etc and the connection will go down most of the time. I would never ever recommend ACT to any of my friends & colleagues coz they have tarnished their image by providing the worst service to customer. I took a post paid connection a year back and the tarrif was 590 INR per month @ 2MBPS. For some reason they have hiked it to 729 INR and I dont know whether this rate which I was paying would sustain even though you dont cross your usage limit. Secondly I was forced by ACT to pay 1458 INR(for 2 months) this month. When I called up the customer care they said your plan has been changed from post paid to pre-paid and that was done without my consent. Today they terminated the connection stating that I have not paid the outstanding amount. The worst thing is that my friend who is also using ACT is still in post-paid mode. So I would definitely register a consumer compliant for the same reason.