ACT Fibernet — Worst service to customers (closing the service requests without resolution)

Address:

Hyderabad, Andhra Pradesh

I have raised request for "CPE Removal" many times in the past 6 months. Even I have sent mails at "[protected]@actcorp.in". But the ACT (Formerly BEAM) have not taken any action on that. Whenever we call the customer care, they register a ticket and without contacting the customer or resolving the reported problem closing the ticket. If we call them back, again to find why it has not been addressed, they are registering another new ticket and closing without any action. The below are few requests which were raised earlier without any resolution. 16155492 16124703 15103644 14955875 Only reason to continue with this broadband connection is, there is no alternative in my place. Please help me in this regard. Thanks for the support.