ACT Fibernet — Worst services

Address:500072
Website:www.portal.beamtele.com

We have been taken ACT Fiber internet broadband on 09.10.2015.But we requirement on 01.11.2015 before the Sales executive visited our Office ok he has been accepted and installation done on 19.10.2015. Sales executive commitment given me. sir we have four systems wire cable free off cost we provide the cable was very much and he has told positively. After as on 30.10.2015 I have been called to Mr.Venkat sales person ok sir 1st November onward your service will be activated and i will send technician to your place but from 1st onward i have been tried and after one week called up from ACT Fiber internet that person name was Upadhya Commercial Manager his taken can call with manager name i think Shaik saraf Manager. I have been explained issue His agreed sir your problem resolved as soon as possible his told. From after that still no one take care of this issue. Yesterday I went to ACT broadband Office Bangarahills Road No.11. I met to customer support person(lady name i dont know) Her called to Mr.Naresh his told to me and his given no.[protected] you directly call to this no and resolve the issue. From yesterday onward s his not responded. So that my amount(10260) refund as not get i will wait on Monday the problem was not resolved, I will go to consumer court and i file notice send through my Advocate to ACT Fiber Broadband. My request mail sent to below mentioned mail ids, but didn't respond nodalofficer.[protected]@actcorp.in, appellate.[protected]@actcorp.in Already informed to ACT I will go to Consumer Court. Warm Regards, Account No:[protected] Contact : [protected].
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customer support has been notified about the posted complaint.
Jan 04, 2016
Updated by YG.Viswanath
Still not yet resolve the problem, I having update my refund amount and Compensation details

Compensation amount is 2, 00, 000/-
Connection Bill amount is 10260/-
Interest 18.75% @ 3 months is 5771.25

As early as possible arrange the amount other vise we will go to Supreme court.

Warm Regards,
Account No:[protected]
Contact : [protected].
Complaint comments 

Comments

Dear YG.Viswanath,

We apologize for the inconvenience caused. We will get in touch with you regarding your issue.

Warm Regards,
ACT Fibernet Hyderabad
Dear YG.Viswanath,

The above mentioned grievance has been resolved. For further queries you can contact us on[protected] or [protected]@actcorp.in. Thank you for your cooperation.


Warm Regards,
ACT Fibernet Hyderabad

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