Submit a Complaint
Broadband
ACT Fibernet

[Resolved]  ACT Fibernet — wrong mobile number update

Address:560093
Website:actcorp.in

I'm not a customer of ACT but they have got my phone number updated for one of their customers (ACT Customer ID[protected] and I have been getting messages and non-payment alerts and calls harassing me despite of writing emails and telling people over the phone that they have got a wrong number for more than a month now. I get confirmation from them that it has been resolved but the problem never got resolved. I have repeatedly sent emails to their nodal and grievance but in vain.

I have two options, one to take a legal action through consumer court for harassment or to change my mobile number.

TRAI team, please advise

Thank you,
Praveen
+1 photos
Was this information helpful?
No (0)
Yes (0)
May 6, 2018
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Mar 31, 2018
ACT Fibernet Customer Care's response Dear Praveen,

We regret the inconvenience caused. Please be assured that our team is looking into this.

Regards,
ACT Fibernet
Verified Support
Apr 05, 2018
ACT Fibernet Customer Care's response Dear Praveen,

We believe that your mentioned grievance has been resolved. Kindly let us know your feedback. For any further assistance, SMS TC HELP to[protected] from your registered number and we will be at your assistance.

Regards,
ACT Fibernet
Complaint comments 
2 Comments

Related ACT Fibernet reviews

[Resolved]ACT Fibernet - Payment not reflecting[Resolved]ACT Fibernet - ACT | Poor Service Support[Resolved]ACT Fibernet - Slow speed - multiple complaints raised - not solved yet[Resolved]ACT Fibernet - Sr1036969000264[Resolved]ACT Fibernet - Regarding router recovery account number 104537860663
View all 4526 ACT Fibernet Reviews

Comments

I have suscribed to 40 mbps but the actual speed is 10 mbps
Reply
ACT Fibernet Customer Care's response, Apr 11, 2018
Verified Support
Dear Muhammed Danish,

here are a few tips which might help you in getting the speed as per your plan https://goo.gl/UUZBsd Meanwhile, please share your contact number and city name below

Regards,
ACT Fibernet
Hi Team

I would like to change my mobile number could you please help me on this.

Regards
SivaPrasad
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ACT Fibernet
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    4526
    Pending
    514
    Resolved
    2325
    View all 4526 ACT Fibernet reviews & complaints
    ACT Fibernet Phone
    +91 91 2121 2121
    +91 72 8899 9999
    ACT Fibernet Address
    Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
    View all ACT Fibernet contact information