Agarwal Packers & Movers — car delivery from delhi to guwahati

Website:

www.agarwalpackers.com

Trusting Agarwal Packers and Movers turned out to be one of the biggest regrets in life. Their customer services is abysmal. They flash all jazzy stuff on their website. Limca records and others my foot. What happens inside the company is totally pathetic.

I had booked for car delivery from Delhi to Guwahati. My car was picked up from Delhi on the 22nd of July and delivered on the 14th of September. It took a total of 42 days, while I was initially promised a delivery within 15-20 days.

Everytime I would reach out to the tracking team, they would have no idea of the status and would be completely impolite.

They take the entire payment in advance but fail to provide follow-up and support. I had booked for a door to door delivery but when it reached Guwahati, I was asked to come to the godown to collect the car, which was more than 15kms from the place of delivery.

When I finally got my car, I was totally disappointed at the condition in which it was delivered. The right wing mirror was broken, the meter showed bloody 400 freaking Kms extra from the time of pick up, the inside and outside of the car was a total mess. It was covered with dirt.

After all this, when I reached out to the customer support and their claims department, I have failed to hear from them too.

A genuine suggestion to all the people out there, never trust Agarwal Packers and Movers with your belongings. Though these guys claim big and show flashy things, trust me, they are totally disorganized and shallow from within.