Agarwal Packers & Movers — Cheated by company

Address:	Hyderabad, Andhra Pradesh, 560052
Website:	www.agarwalpackers.net.co

Dear sir/madam,
I am a health care professional. I booked my consignment with drs group agrawal packers and movers with mr no. 4491352 on 14th of june from vrindavan, up to bangalore. I had paid inr 82000/- in advance (100%). It was promised that my consinment will reach in the same truk which loaded at my door and they had given me driver number also. Also the consiment should reach within 5 to 7 days of loading. Accordingly i book my family flight tickets and hotel at bangalore. But when i reached bangalore and called driver he said the company change the truck and he had given me another driver number. Agter calling him he said he is standing at gurgaon boarder since last 5 days and waiting for fitness certificate of the truck which company have to give. I am here at bangalore with my 3 year old kid and loagged in a hotel with limited clothes. And no one in apm is giving right response and clearity. Also this action of apm giving my family and myself lots of mental harassment and financial burden. Dont know what to do. Kindly guide me shall i approch police for the same.