[Resolved]  Agarwal Packers & Movers Ltd. — Refund of Rs. 7000/- not made till date

Address:

Mumbai City, Maharashtra

I availed Packers and Movers services for shifting my household articles and car from Chennai to Navi Mumbai (CBD Belapur) in the month of November 2012. Agarwal Packers and Movers executive Mr. Ratan (Mobile numbar[protected] gave me a final quote of Rs. 40, 000 plus Insurance charges subject to decleration of the value of the goods. As I was in a hurry to report for duty at Navi Mumbai, I paid an amount of Rupees 50, 000 by HDFC Bank cheque No 547257 dated 01.11.2012 with an assurance by Mr. Ratan that balance amount will be refunded by them in next 10 working days by way of Account Payee Cheque. Two Goods Consignment bearing number 833500 & 833501 dated 03.11.2012 for house hold articles and four wheeler were issued by your organization. Even after a lapse of 1 Year and 7 Months, I have not received a refund of Rs. 7, 000/-. I have spoken to their executive as well as their call centre several time and got assurance, but till date no refund has been made. In view of the above, I once again request to kindly look into the matter and make the refund at the earliest.