Agarwal Packers & Movers — Misleading information & consignment delay - wignpatna097023

Address:

Mumbai City, Maharashtra, 400007

Staff named Sandhya from agarwal packers called and informed that consignment has reached Delhi and will be delivered to Mumbai in 4-5 days. But the information was misleading as when I called back in next 4 days I was informed that it has not even reached Delhi. Everyother day I am told that it will reach next day and yet there is no clue of my consignment. More over now they are nit even picking my calls.
I had booked and planned my upcoming days as per the information provided by staff and is now costing me big losses monetary as I have to cancel my further plans. The staff is highly irresponsible and doesn't undertake value of time for their consumers and when asked always keep fooling with misleading information.
I request to take action against such acts where company and its employees are not only delaying and not biding by their commitment but also now providing wrong information.
Regards,
RK Arora
GM, Central Bank of India, Mumbai.