Agarwal Packers & Movers — Missing Item

Address:	Bangalore, Karnataka, 560029
Website:	www.bangaloremovepackers.com

I had shifted my luggage (14 items) from Bangalore to Pune by paying 8000/- to Agrawal mover and packers. As i was bargaining for price, i was told that price may be a bit higher but we shall give you assured service. While items received in Pune, i received 13 items instead of 14 items. 1 item (A matress covered in a Bardan including 1 Gas stove, 1 Videocon d2h umbrella, 1 bedsheet bound inside matress) is completely missed. I need either my item to be found else company will have to compensate for it. Consignment# 15569. Lot of troubles are going around because of this. Customer care service is worst as they never align us with customers. IVR is just played 'wait for sometime, all representatives are busy'