Agarwal Packers & Movers — Paid full amount but not given any service & compensation for damages (insurance amount paid)

Address:

Mumbai City, Maharashtra

Dear Sir/Madam, I had booked household relocation from Chennai to Mumbai on 25th March 2015, It was suppose to reach within 1 week, but no one called and inform 11th April 2015. I again called up to Chennai office and located my consignment. After follow they delivered my consignment on 19th April 2015. They just delivered the packets and went without organising the stuff as promised. The staff said they are not equipped and skill to fix bed, TV, Sofa, centre table, kitchen stuff etc. I requested for carpenter, they asked me to arrange to call up customer care. On calling up customer care, I did not receive any positive response. Could not wait so invested money and time again to get the things fixed on my own. It was a nightmare. I have insured for 2 Lakh, but they are not ready to pay. When I call they say they will ask surveyor to visit your place and give report, but no one has visited till date (12/05/2015). I request for you help to resolve this. Agarwal Packers and Movers: GCN No- CHE022978 Thanking You Sanjay Kumar Das M: [protected] E: [protected]@gmail.com