Air India Express — Air india cancelled my entire trip worst service by air india. Sucks | |||||
First of all just wanna say worst service by airindia.. My pnr is YL5TF flight no AI515 journey date[protected]. Have booked 3 tickets by mistake I wrong surname of one passenger. I contacted air India by waiting 20 mins on hold finally spoke to customer agent explained issue.. Wanted to cancel particular passenger. He told yes and passenger ticket got cancelled.. Later at airport they are telling whole itinerary got cancelled how can these guys be irresponsible.. My family faced big issue in airport.. Finally booked tickets with indigo and paid like anything. Air India should pay for this loss. Worst customer service.. Guys please be careful with airindia.. I know nothing is going to happen because we are in India. Have got call record waiting for the reply airindia... Was this information helpful? | |||||
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Worst service why to give rating.. Very bad indian Govt air lines.
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Air - India Building, Nariman Point, Mumbai, Maharashtra, India - 400 021