Air India — loss of mobile phone in flight... ai 582 boarding from kozhikode on 13 june 17

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221002

During journey on 13 jun 17 from kozhikode to mumbai, i forgot to take my new mobile phone {samsung) from flight ai 582. Just after 5 min i report the matter to air india authority, but their poor response the mobile phone recovered. Finally they refused to search and replied their inability. I lodged a complaint on arrival at varanasi. Sp varanasi tracked the mob phone after 70 days. I forced to come mumbai and with help of police authority of sandacruz east, recovered the mobile phone from a staff of air india named mr pankaj bhutia. He confirmed to the police auth that he took the mobile phone from flight and removed the both sim and memory card, used the phone after 2 months. Is this the security of air india flights and safe of passengers items? The phone is totally damaged by the individual more over i faced a lot of problems. Hence the travel expenditure including accommodation, repair charge of phone etc to be paid to me by air india