Air India — Non refund of cancelled flight of air india

1. I have written several emails to inform AIR INDIA authorities requesting for refund of cancelled flight no - AI827 due to bad weather on 23 Jan 2021 which was scheduled from Delhi to Srinagar.

2. I had booked 03 (three) tickets in name of Meenakshi Tiwari, Shatakshi Tiwari and Jivitesh Tiwari with the PNR No - Z1MV3 and eticket nos were[protected],[protected],[protected].

3. The flight got cancelled due to bad weather and the refund was promised within 7 working days but the same has not been received till date.

4. The airline refuses to buzz showing their extreme complacency and incompetency ( The eticket itinerary and screen shot of cancellation of flight for refund are attached for ready reference)