Air India Complaints & Reviews

Hello,

As per MakeMyTrip, the refund request initiated by them for the refund of my credit voucher is rejected by Air India.

I am eligible for full refund, as per mail from air india (ai nrwaiver ) - see below.

I have been requesting refund for more than a year now.
Kindly refund my money.

Ticket number: 098-[protected]

[protected][protected][protected][protected][protected][protected]
Mail from Air India: (ai nrwaiver )

dear team

as per pnr history flt status is un hence full refund eligible

rgds..anamika
nr waiver
[protected][protected][protected][protected][protected][protected]

Hi,
I had cancelled my AI flight dept 8-Nov-2020 and was awaiting for my refund. I haven’t received it even after following up with them for so many times.Air India claims that refund is processed. I have called as well as emailed them multiples of times that I haven’t received any refund with stamped copies of my Bank statement, still no response from them. How can a Government organization be so irresponsible and dupe its customers
Regards,
Shreyas Rane

I have received fake air india ticket

I booked my ticket from Newark to New Delhi India.
but Air India did not allowed me onboard in flight and the reason they give is my RT-PRC report is late and my seat is given to someone else and I hove to cancel or reschedule the ticket.

I called customer care (at 1:10PM Eastern time with 55 mins duration on 4MAR) to cancel my PNR and they told me each ticket there is be charge of 100USD as cancellation fees, but to get the breakage on refund they asked to email " [protected]@airindia.in " as I can not locate the details anywhere.

I called again today (9MAR) and I was told to send an email to "[protected]@airindia.in". Request you to please assist here.

Please send me the ticket refund details in email along with information on when I can get the refund.

PNR - HR24E
Passengers:
Amit Sharma
Preeti Sharma
Idhika Sharma
Akshaj Sharma.


it been more than 3 months now I am still following up for my refund and I did not get any response from Air India on my refund.

--
Many Thanks,
Amit Kr. Sharma

Air India Web Booking eTicket (Z2D96) - Narayanan Srinivasan & Raji P.V. Ticket No. [protected] /749

I have been chasing Air India for refund against the above ticket. Neither they are responding nor refunding the amount Rs.12, 234. I have written to all concerned including Hon'ble Minister.

Pl help in getting the refund.

N.Srinivasan

Air India Web Booking eTicket (Z2D96) - Narayanan Srinivasan & Raji P.V. Ticket Nos. [protected] / 749

I have been chasing Air India for refund against the above ticket. Neither they are responding nor refunding the amount Rs.12, 234/-. I have written to all concerned including Hon'ble Minister.

Pl help in getting the refund.

I booked international ticket for travel from Chennai to Frankfurt and back. Date of travel was 15.03.2021 and return date was 26.06.2021.

I cancelled the tickets on 12.03.2021 at Air Infia office Bangalore on. 12.03.2021. I was informed that refund process will take 21 days and amount will be credited to my ac.

Now it is almost 3 months and still refund not credited.

All our calls and mails have standard response that it is under process.

No remedy for me till date. Amount involved is about 1.5 lacs

Have booked my tickets from delhi to bangalore on 12 april 2020 using mobile application.
My booking reference number was - yzpsz
Ticket numbers #[protected] &[protected]
But accidentally the amount got debited from my icici bank account twice.
Details of both transactions is as under -
Vin/air india/[protected]/[protected]
&
Vin/air india/[protected]/[protected]

Later on I have cancelled my tickets also due to covid19 situation karnataka lockdown.

So I am expecting refund & reversal of both the transactions.

Respected Sir,
I had not received any mail or massage against the rescheduled PNR J5ZZE from Agartala to Kolkata air india flight on 19/06/2021. So please Kindly sending the mail my own mail address [protected]@yahoo.in .

The booking reference is HTMO5. Travel date -August 11, 2020 and 22nd July 2020. Our Tickets (myself, my husband, and my infant) were booked in February 2020 from Sf to Mumbai. Ours for February end and My husband for July 2020. He was supposed to travel to India to get his Infant and me back from Mumbai to Sf. My infant and I went to Mumbai on 28th February 2020. Our return flights were canceled by AirIndia (TKT NBR:[protected]/38). I was promised a partial refund by AirIndia as the flight was canceled by AirIndia. Still waiting. My husband's ticket was canceled in June 2020 (Case id[protected], ticket id[protected], and we were promised a complete refund. For the last 12 months, we have been calling, tweeting, and emailing and getting promised his refund is initiated, and he will receive it in 3 weeks, but we have still not received it. We request you to help us. It's a significant amount, and last year has been challenging for all o[censored]s, and not getting this refund is making it difficult for us mentally and financially. Thank you,

Dear Sir,
I am Group Captain Robin Vishoyi.
Frequent flyer number[protected]
I had got my ticket cancelled in the Month of Dec 2020 and have not got any refund yet.

Further details are as follows:-
Pnr number - HVZX9
Eticket numbers are[protected] and[protected]

Pnr no-YFMPF
Eticket numbers are[protected] and
[protected]

I have sent the request for the refund many times to Air India on email id [protected]@airindia.in.
However, there has been no response from them for the last 6 months.
Can I request you to kindly help me get my refund from Air India?
Thanks

I have booked flight from Canada to India on Apr 11, 2020. But flight got cancelled due to lock down. I have contacted the agent(cheapoair) and AirIndia multiple times but not received refund till now.

E-Ticket Number[protected]
RA # [protected]

Dear Sir,
I am Group Captain Robin Vishoyi.
Frequent flyer number[protected]
I had got my ticket cancelled in the Month of Dec 2020 and have not got any refund yet.

Further details are as follows:-
Pnr number - HVZX9
Eticket numbers are[protected] and[protected]

Pnr no-YFMPF
Eticket numbers are[protected] and
[protected]

I have sent the request for the refund many times to Air India on email id [protected]@airindia.in.
However, there has been no response from them for the last 6 months.
Can I request you to kindly help me get my refund from Air India?
Thanks

I had cancelled my booking with Air India. It has been more than a month since cancellation and I have still not received my refund. Below are the details of my ticket:

PNR: YQ8HF
E-Ticket number:[protected]
Name: Srikant Elassery
Origin and Destination: Bengaluru to Frankfurt
Date of departure: 02.05.2021
Booked through: cleartrip.com
Cancelled on: 29.04.2021

Please expedite the process so that the refund is processed as soon as possible. I have attached a picture of the email I received from cleartrip regarding this matter.

Booked round trip tickets on December 4, 2020.Had to cancel due to date error.Cancelled by a customer executive within 2, 3 hours of booking.Still haven't received any refund.Whenever I call customer care, they said it was refunded on February 18 according to their system but my bank statement from February to June shows no credited amount from air India.

E-ticket nos:[protected]
[protected]

Hi
I am Sansar Suryavansh, my bookings with AIR INDIA with Eticket and PNR as:[protected]YXZLG) (delhi to dehradun - 29 apr 21)were cancelled by me online through customer care on 29 Apr 21.

It has been more than 39 days and I haven't got any refund.

It is requested to initiate refund to the original card. It is very UNPROFESSIONAL process that customers are subjected to.

I have called customer care many times and send mails at least 10 times but air india customer care just don't care about refunds

I booked a Flight Ticket with Air India on 17th March '21 for travel on 30th April'21 for my wife's & daughter's (infant) travel. I am following up with Air India since April 2021 for the refund of my cancelled trip (Flight unoperational as provided by their customer care executive - Niharika & Manish -senior official). Never get any proper response from their mail Id except automatic replies and re-routing Complaint from one Table to another saying send the email to this email id than to another.
Case ID: 09303339, 09418200, 09404429, 09401096, 09400872... there are so many case ID when I logged compliant
I posted Tagging their twitter account.
Had also raised online feedback request for whichever email provided and I could search on Google.

Travel Date : 30 April 2021

PNR: Z2NLC
E-ticket Number :[protected]

My flight tickets were cancelled in February 21, 2021 with airlines directly.Since the tickets were booked via Goibibo, a cancellation request has been raised with Goibibo too. Now I am chasing for my refund with the Airlines, they keep procrastinating and giving me false timeline. Goibibo on the other hand has denied my refund saying there is no refund applicable on your ticket. At the time of cancellation, Airlines had confirmed refund amount would be around 8k+. If there was no refund applicable, why would I cancel me tickets?

Dear Sir/Mam,
My name arvind Singh according to me i booked ticket at date 19.05.2021 to money 3614.00 rupees but suddnely conceled my ticket from your side but my payment become detuct in my account and your customer excutive call to me your ticket is cancelled and your payment return within one week but till date my money is not return in my account so plz look the matter. my Booking Ref : REF[protected].

I am following up with airindia since December 2020 for the refund of my cancelled trip. Never get any reply from their mail Id. Twitter DM is also misguiding. Had also raised online feedback request "WB-DBOM[protected]" which got closed without any response.

Travel Date : 16 May 2020

PNR: H6KPF