[Resolved]  Air India — payment deducted but can't get ticket

Dear sir,

I have tried to book air ticket from air india on date 7th january 2020 at least 5 time,
But each time in final step i got error message,
Then i download air india mobile application and try to make book ticket,
Finally i successfully finished all steps on application and also
Make payment of 178571.80 inr, from axis bank.
But after payment done i can't get confirmation and got error message again.
After i contact customer care and thy ask me to email on (1) [protected]@airindia.in (2) [protected]@airindia.in,
And also said that your ticket is auto cancell.
I send mail on both email id, but can't got even confirmation.
Please help me for my amount back.
My detail is as given below.
I have booked four flight for two person for

Surat to new york via delhi.

(1) ramesh balar

(2) varsha balar

Flight no;

(1) ai 490 for date 5 jun 2020, selected seat : 9a, 9b

(2) ai 101 for date 6 jun 2020, selected seat :27a, 27b

(3) ai 102 for date 5 aug 2020, selected seat :27a, 27b

(4) ai 489 for date 6 aug 2020, selected seat :9a, 9b

Total payment deduct : 178571.80 inr for

Inb/[protected]/air india (Bill desk)

My transaction refernce no :ruti[protected]

Date of trnsaction : 8 jan 2020

Bank : axis bank

Isfc code : utib0002083

My bank account no : [protected]

Please guide me to solve this.

Thanks,

Ramesh balar

Mo: [protected]