[Resolved]  Air India — Payment done ticket not received

I am Gyan Singh Yadav. Booked ticket on 11 Feb2022 from Air India website from London to Delhi for 29 Jun with passenger name as "Gyan Singh Yadav" and "URMILA".

I booked tickets for two persons (one is GYAN SINGH YADAV and 1 for my wife URMILA) from London to New Delhi on 29 JUN 2022 for flight AIR162. I paid pound 750.12 for two person tickets. The payment is complete and I received the error message also but not any tickets or itinerary or PNR number. I used [protected]@gmail.com email address to book the tickets (as guest booking). After successful payment from HSBC bank debit card the Air India website says:
THERE HAS BEEN AN ERROR WITH YOUR REQUEST.
- Payment has been collected. Sorry, we were not able to ticket your booking due to some technical reasons.

I did not receive any email (checked spam folder also multiple times) or message from Air India.

I wonder how Air India has done the transaction without sending a ticket or notification. I would request the tickets as soon as possible or refund.

I hope Air India would send me the tickets soon or refund.

Thank you
Gyan Singh Yadav
+44 [protected]

Do you get the refund now...? It happens too me also but I still didn't get the refund ...i[censored] get then please message me on [protected] or [protected]@gmail.com