[Resolved]  Air India — Rectification of title wrongly entered by me while booking ticket.

Address:New Delhi, Delhi

I want to make a complaint against your customer care executives.. inadvertantly i put Mr before name instead of miss while booking ticket from yatra.com.. i am requesting from past two hours on your customer care to rectify it or put confirmation request regarding it as yatra.com customer care asked me to call on ur airline number and take ur confirmation note from there as they had already sent their rectification remarks to your airlines but i am not getting any positive response from your side.. that customer care executive keep on saying confirm it from airport. is this your customer service ? really i am very disappointed from ur airline services.. i am requesting here again for some response. my PNR no. is ZC87M. waiting for the earliest response. my phone no. is [protected].
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Aug 7, 2021
Complaint marked as Resolved 
Air India customer support has been notified about the posted complaint.
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Dear Prince,

Greetings from Yatra.com!

Regret the inconvenience caused. As per our records, bookinga stands cancelled and refund has been initiated. Refund will take 2-5 working days to reflect in your account. Also, remarks were updated before cancellation of the booking.

Should you require any further assistance, please call us on[protected] /[protected]. For holidays please call on [protected]. Alternatively, write on [protected]@yatra.com

Best Regards,
Yatra Care

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