Air India Complaints & Reviews

RS/001/IA 18 Feb 16

To,

The Director General Civil Aviation
(for Manager Ticketing Division/ Commercial Operations)
(E-mail : del.[protected]@airindia.in)
New Delhi

The General Manager
(Air Tickets Cancellation/ Refund Division)
(E-mail : [protected]@gmail.[protected]@airindia.in)
Air India, Port Blair

REFUND OF AIR FARE...

This is bring in your notice that i have been cheated by Air India, and i have already lost my hardened money Rs 23, 842. I have booked a flight from New Delhi to Jamnagar (PNR:YSL2Q) which got delayed due to Air India technical fault, Air india refused to provide any other flights for the same day which has impacted my whole journry along with penalties to be paid to IRCTC and hotel booking related to this journey. Air India refunded amount...

Air india flight no.111 from delhi landed at lhr at 7:35 pm on 06/09/2016. My mother, mahabuba mohamed, old lady with sickness was not provided wheelchair for nearly an hour, forced to sit inside the aircraft chair. She is having bone pains due to her myeloma, which got aggravated due to air india's inefficient handling and actions for which we need to be compensated....

Air india being our national carrier and there was a discount that if you book in january, you get discount so many students through social media passed the message around and many booked the flight ai 155 goa to delhi and delhi to moscow. The student travel together as they avail of discount bus fare for engaging a bus to travel onward from moscow airport to tver medical university.
Due to operational reason (They said in the mail...

August 26-27
Flight number - ai 317
Delhi international airport.

Kindly note, i missed connecting flight for mumbai due to the incompetence and nonchalant ehaviour of air india.
The previous flight ai 317 from hong kong to delhi was 1:30 - 2 hours late and landed around 11pm due to air traffic congestion and bad weather conditions.
This delay caused further delay in next flight from delhi to mumbai.br...

Hi

I am a resident of New York and took an Air India flight from New Delhi to New York on 1st Nov 2015. I spoke to one of the members of Air India who advised me that I can redeem the miles any time that I want to.

As I have plans to travel to India in next few weeks, I thought of claiming my miles. I called up the customer care and was shocked to listen a completely aberrant covenant from your policy which...

Sir,

I am writing this to trace my missing baggage.
I'm Gajapathy ArunNehru migrated to india in your Air india flight ..
And here is my flight details:
Gajapathy ArunNehru
Economy class

From:kulalampur KUL
To :chennai MAA
Flight NO: IX 0621
CLASS :Y
DATE : 21 august

*while boarding from malayasia (KUL) I loged and tagged for 5 baggages.....

Dear customer services

We were booked on to flight ai115 with air india which was supposed to leave at 5.25am on the 20th august. there were three passengers booked together, rumina javed, caitlin morgan and asiya khanom. our ticket numbers were[protected],[protected] and[protected].
Our booking was made in london via a travel agents and in india we were touring so did not always have access to wi-fi or phone...

Dear sir,
I'm manoj kumar karki, commnadant in bsf. i was on official visit to magnolia.
2. on 21aug2016, i booked/checked in my luggage (one purple colour suitcase) at ulaanbataar (magnolia) upto new delhi in china airlines (ca 902).
3. on reaching delhi on 22aug 2016 by air india flight number ai 317, i found my luggage missing (luggage tag number ca290892.
4. i lodged a complaint air india at igi airport...

We booked a connecting flights of singapore to chennai, chennai to delhi, delhi to doha via kiwi.com with booking # 1325135. From singapore, air india ground staff allowed us to board even though they are aware that we dont have transit visa. And we are forced to buy a return ticket from chennai to singapore from our own pocket. Isn't it your sole responsibility to bring us back to country of origin because it's your staff that allowed us...

I was traveling in ai 088 on
7th aug 2016 along with my husband (ashwin karnik) and 2 of our check-in baggage
Were not received at bangalore. we filled the 'property irregularity
Report' (attaching the copy)
We were told that air india would contact us back next day and it'll be
Delivered at the earliest.
But the fact is that we ourselves had to call up air india customer care
([protected]...

The actual dep. of flight no AI-114 FROM Birmingham to Amritsar was 9.30 pm BST on[protected] &Arrival at Amritsar was 13.15 on[protected] but i am sorry to say that it was depart at 01.46 am [bst] on[protected] and arrived at Amritsar at 18.55 on[protected]. moreover your staff was saying flight arrived at 14.10 and gone we asked about our passengers they told we don't know then i contacted the customer care & they delivered the same information.none...

I have purchased ticket frm kochi to delhi and then to guahati on 04/06/2016 and my ticket no:098-[protected]. And a fare of 10681/- got deducted from my account. On the day of travelling, when i went for boarding pass, i came to know that my ticket got cancelled. My date of travellingg was 14 aug, till this date i didnt get any intimations regarding cancellation and i didnt get my refund...

I booked YCET8 tickets on 14 may2016 for flights 9866 for 26th Oct 2016.air India call me and inform flight is cancelled, so they cancelled my ticket Now the booking of same flight started again with different price, it is totally fraud case. Now they are saying I need to pay new increase amount to book same ticket.
SANJAY kumar - [protected]
[protected]@gmail.com...

This is in reference to our flight this morning to Bengaluru A10639.

We got delayed by 20 mins because of the terrible rains and traffic. The entire highway was at a stand still. Inspite of requesting so much that ee had already done web check in and i was travelling with my 8 yr old daughter who was ill the staff did not take into consideration whereas the flight was delayed and it took off at 10.30.We had a family function...

Dear air india,

I would like to file a complaint for the inconvenience and torture that we had to go through on 15th july while waiting to travel on ai 317 (delhi to mumbai)
(attached: my boarding pass, note the boarding time of 10:15 pm/22:15 hrs)

The flight was scheduled at 23:00 hrs on 15th july which eventually took off around 04:00 hrs (16th july) with no reasoning, direction or assurance provided...

Gm i was booked on mum-kochi flt 18th july 2016 etd-05:30 am, i was made to wait in queue for 1 hour & at the end, the counter clerk told me that the gate was closed. There was no one to attend to us passengers. There were no managers / proper pro or ushers to handle long queues & take any complaints at t2 airport this landed me in a lot of inconvenience & a missed flight. This was a bad experience, i request you to refund my ticket amount...

I had travelled on air india from delhi on 18 july 2016 via flight no. Ai156. On arrival at goa airport my baggage was missing because of negligence of air india staff (Counter number f6) who mistagged my luggage. So on my arrival to goa airport on 18 july 2016, i filed a complaint at air india office, goa, a copy of which is attached with this email.
When i called at air india office they told me that the baggage was found in delhi...

I was traveling from delhi to indore on 23 jul 16 by ai 636. On reaching indore my luggage was missing. On enquiring about the luggage i was told that the luggage has been left at delhi since the person at the check in forgot to tag the luggage. On 24 jul 16 i got my luggage delivered at my house but the suitcase was fully damaged its lock was tampered with which resulted in the total damage of the suitcase. I purchased this suitcase for...

I am a frequent flyer over indigo and jet but for sake for timings & experience, i have choose airindia from lucknow to bhopal on jul18th with booking reference e-ticket : 098-[protected] and has been delayed for 3hours which made my meeting delayed and postponed due to this. So, i have tried to inquire the same in airport during the travel and none of your staff able to help me and this the worst experience i never had for domestic travel....