Air India — refund issue

Address:

530046

Good morning,
Please find 12.06.2019 dated ticket book from tirupathi to visakhapatnam but flight has canceled i understand the issue but next day postponed 13.06.2019 dated conform the ticket that day also canceled so this is not way but refund also not given i attached some of copy received form tirupathi air port please peruse the issue refund the amount. Ticket purchase at ixigo app mobile app not body cannot responding for refund our details below mentioned,
Registered mailid:[protected]@gmail.com
Registered phone no:[protected].
Booking id:[protected]