Air India — services (boarding denied) | |||
Respected sir/madam, It is most respectfully submitted that my flight from lucknow to dehradun through air india, bearing my booking number - nf[protected] and pnr-h0t98, was scheduled on 25-september-2017. Which was expected to depart from lucknow airport at 8 am. I left for lucknow airport at 6 45 am and it takes 25 minutes to reach airport from my place. Due to some traffic jam i was late by 5 minutes. I recieved a call from landline number [protected]and executive calling from air india counter, asked for my boarding status. I told him that i would be reaching in next 5-10 minutes becuase due to some traffice jam i was littel bit late than the executive said that i should reurn back to my place because i would not be allowed to board. I requested him a lot but he asked me to contact my booking agent. I called make my trip executive at their landline num - [protected]. I spoke to the executive who told me that air india is very particular and i should go back to my place because they will not allow me to board. I tried to contact air india counter from where i recieved the call but no one picked my call. I also made a request to re-schedule my flight for the next day but they did not listen at. Under the great need o[censored]rgency, i booked my ticket to dehradun but due to arrogance and non co-operative behaviour of air india staff, i could not board and i got no refund as well. All my hard earned money i. E - 4017-/- rupees gone in vain. Thus i herby request this honorable forum to kindly intervene and arrange me a refund of my hard earned money. Applicant Sunil sharma Mob-[protected] E-mail - [protected]@gmail.com Was this information helpful? | |||
Air India customer support has been notified about the posted complaint. | |||
Add a Comment | |||
9%
Complaints
3154
Pending
0
Resolved
294
View all 3154 Air India reviews & complaints
+91 11 2462 4075 [Helpdesk]
+44 207 760 3290 [UK]
+49 69 1200 9821 [Germany]
Marine Drive, Nariman Point, Mumbai, Maharashtra, India - 400021
View all Air India contact information
Post your Comment