Air India — Travel ticket refund

Address:

FLAT NO. 401, 3RD FLOOR, PLOT NO-60-61 , BLOCK-D, SEWAK PARK UTTAM NAGAR Dwarka South West Delhi India 110059

Dear all

Please note that my flight booking against below detail has been canceled.
I checked over the phone with air india custom service. When i checked with travel agent, they asked me to provide the mail from air india about the flight is operationally cancelled. Also they need an email where air india confirmed about the full refund because flight is not operational.

I need below detail & clarification from air india :
1. Confirm on email about flight is not operational
2. Confirm about full refund to customer because its air india who is not operational.

Travel agnet : flip kart ( invoice to le travenues technology pvt ltd)
Pnr : jyfkz
Flight no. Ai-851
New delhi to pune
Mon, 26 apr ‘21
Passenger name : mr. Anupam mishra & mrs. Shivani soni
E-ticket no.[protected] &[protected]

I have been following up with air india team but no appropriate response from their end.

Regards,

Rakshit mishra [protected] [protected]@yahoo.com/ rakshit.[protected]@gmail.com
Anupam mishra [protected] [protected]@gmail.com