[Resolved]  Air India — unauthorized credit card charges

Address:	Chennai, Tamil Nadu, 110075
Website:	www.airindia.in

Air india seat upgrade - did ivr transaction to upgrade seat in air india flight using hdfc credit card. Credit card has been charged and merchant (Air india) has claimed the amount. Merchant said that transaction got declined so did another transaction using another card (Citi bank) which got successful from both merchant and bank.

For first transaction, bank (Hdfc) says that merchant (Air india) has claimed but merchant says card was not charged. I have raised dispute with bank and bank has provided authorization code which is 079248. I am not getting enough support from air india. Some more details regarding transaction:

1. Credit card: hdfc master card
2. Date of transaction - 30th june
3. Amount charged - 5500
4. My email : [protected]@yahoo.co.in
5. Phone number: [protected]