Air Tel — DTH not installed even after d days

to whom it may concern on 12th i made an online payment of rs. 1290 for my DTH connection for Cochin, Kerala i went for this just because it was urgent for one on my guest. + it quite surprised to see even after 3 days none of your technical staff visited us for installation contacted few nos which i got form the website unfortunately its really disgusting. only airtel ads are coming no none of the customer service attends the call its really really annoying after frequent calls and emails i got a chance to talk to someone from bangalore ( pls note i am from kerala and i had to call people from other states to solve my issue ) after 4 repeated emails to [protected]@ub, airtel.com i received a reply from ms. nisha lal today - after 52 hrs managed to contact the nodal office nos spoke to them twice. both time i got assurance that connection will be done today at any cost. unfortanately same thing. no one turned up. i wanted this connection for one of my VIP guest who were staying with us for the last 3 days. now they are leaving tormorrrow so i dont need anymore connection from airtel will go for some other reliable connection providers who gives more attnetion and importance for their customers satisfaction. i dont know about the service from other states. but sure cochin is the worst from it. sad to see such unattentive irresponsible action from airtel who dont keep their word for customer satisfaction i know its no use sending this email hence keeping copies to few high ranked officials FYI - CC is kept for Indian Consumer Complaints Forum unhappy airtel customer from cochin firoz khan cochin - 2 kerala +91 [protected]