[Resolved] Aircel — About deactivate NDMC 170317 PI2 | |||
Auto deducting 2 Rs daily I did not activated any service. I have not used your mobile data please refund my amount or disconnect this number permanently, I don't want to continue with this fraud company. I'm trying to connect your customer care but all lines are busy. Request you please deactivate this service asap and return my money back. Activated Service: NDMC170317PI2 My number: [protected] Was this information helpful? | |||
May 14, 2017 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Apr 07, 2017 Aircel Customer Care's response Hi MD AFZALUL HAQUE, We have forwarded your concern to the team. Please allow us some time to get back to you. Warm Regards, Aircel Social Media Team Verified Support Apr 13, 2017 Aircel Customer Care's response Dear MD AFZALUL HAQUE, We apologise for the inconvenience you may have experienced by the customer helpdesk we will take the necessary action to ensure that this will never happen again in future.Further, we would like to inform you that we have deactivated Rs.2/- Data pack from your number. Hence charges found are correct and no waiver is applicable. Warm Regards, Aircel Social Media Team | |||
 21 Comments | |||
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+91 12 4476 5000 [Head Office]
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Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
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** they just activate any plan to their customers and put an auto renewal for the plan..."Thanks for Subscribing to Rs. 2 Aircel pack. Now Enjoy, 10 MB 2G data for 1 day. Daily decrement at Rs 2 daily, Validity 365 days.(Auto Renewal)".
**At the same time their customer care is unable to entertain either by saying their customer care executives are busy or once they talk they are unable to transfer call to their senior, don't want to give any complaint no., they just say sir unsubscribe the plan...don't answer satisfactory.
**All are so funny for a Telecom company...shame on you aircel
**Suggestion to aircel: better to stop running a company, so called Telecom now and open a beggar shop.
Trivendra kumar
triv.[protected]@gmail.com
We regret the inconvenience caused. Kindly share the following details in order to look into your issue:
Aircel No.:
Date & Time of deduction:
Regards,
Aircel Social Media Team
We hope your issue has been resolved now. Let us know if there is anything else we can help you with.
Regards,
Aircel Social Media Team