Aircel — Aircel Network Failure | |||
Dear Sir/Mam This is to inform you that I am facing lot of problem due to Network Failure, Every time while making Calls Call-drops and Voice Breaking Causes Problem and Internet Speed is also very-very poor. We have a three Aircel Numbers [protected], [protected], [protected] But No Network Signal Show on our Mobile during the 2 weeks at home. In our area Radhey Shyam Park Extension, Krishna Nagar (Delhi-110051) all Aircel Numbers are Not Working Properly. I am tried to contact with Customer Care Number But No Response so we send a mails to appellate.[protected]@aircel.co.in But aircel Customer Care not response properly they always mention in mail - Kindly allow us to respond to your concern within next two working days . Still appellate.[protected]@aircel.co.in (Customer Care ) not resolve the Network Failure issue . As due to network failure I am facing lot of problem, you are request to kindly look in to the matter & resolve the issue My Address Details = A-79, A Block, Radhey Shyam Park Extension, Near Thana Jagat Puri, Krishna Nagar, Delhi - 110051 Regards Sachin Bhardwaj +91-[protected] +91-[protected] [protected]@yahoo.com [protected]@gmail.com Was this information helpful? | |||
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Aircel customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear sachin3170,
We regret the inconvenience cause to you. We would like to inform that as per concern team revert, As discussed with you are facing coverage issue at given location since day 1, we have checked nearest serving site DLA2360 is working fine with no alarm. Proper coverage not up to mark at your location due to which you face call drop issue, and slow internet speed, problem will persist due to low coverage.
Regards,
Team Aircel
We regret the inconvenience cause to you. We would like to inform that as per concern team revert, As discussed with you are facing coverage issue at given location since day 1, we have checked nearest serving site DLA2360 is working fine with no alarm. Proper coverage not up to mark at your location due to which you face call drop issue, and slow internet speed, problem will persist due to low coverage.
Regards,
Team Aircel
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Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
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Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in