[Resolved] Aircel — Aircel Tower Rent Not Paid

Vaibhavga

from Bengaluru, Karnataka

Address:	Saharanpur, Uttar Pradesh, 247001
Website:	Aircel

In 2008, aircel company had installed a mobile tower in my property in a agreement with 7000 as rent per month.
From February 2015, the company is not paying us the rent or any compensation.Due to this tower we lose a major portion our property which we wanted to use for our own work.

So, Kindly request company to pay us Pending rents and compensations as per the agreement they signed with us.

Location : Aircel Tower, Super Bazar Building, Ghanta Ghar, Saharanpur (247001) Uttar Pradesh.

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Aug 5, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Jul 03, 2017

Aircel Customer Care's response Hi Abhipsa Srimani,

We have forwarded your concern to the team. Please allow us some time to get back to you.

Warm Regards,
Aircel Social Media Team

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Comments

Kishore Ravichandran

from Mumbai, Maharashtra

Please provide the call number details for the Month of January 2017 to March 2017

Aircel Customer Care's response, Jul 3, 2017

Verified Support

Dear Kishore Ravichandran,

Thanks for reaching out to us. We request you to visit your nearest Aircel store along with the following documents for further assistance in this regard:

1. POA (Proof of address)
2. POI (Proof of Identity)
3. 2 Passport size photographs.

Thanks & Regards
Aircel Social Media Team

Aircel Customer Care's response, Jul 11, 2017

Verified Support

Dear Kishore Ravichandran,

We hope your issue has been resolved.Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regard
Aircel Social Media Team

Abhipsa Srimani

from Kolkata, West Bengal

My no. was switched off for around 6months and had some balance of around Rs.40. Today when I switched on the no. its showing zero balance. Please provide me with the details of the deduction and along with the last 5 charges.

My no. is [protected]

Aircel Customer Care's response, Jul 7, 2017

Verified Support

Hi Abhipsa Srimani,

We would like to inform you that as per our record it was found that Rs.18.79 got deducted from your main account for zero monthly usage service (ZMU).

Warm Regards,
Aircel Social Media Team

Malabya Bhuyan

from Jorhat, Assam

I want the complete call history details of my aircel prepaid number [protected]

plz mail the call details for the past two months to my email id [protected]@rediffmail.com

Aircel Customer Care's response, Jul 5, 2017

Verified Support

Hi Malabya Bhuyan,

Thanks for reaching out to us. We request you to visit your nearest Aircel store along with the following documents for further assistance in this regard:

1. POA (Proof of address)
2. POI (Proof of Identity)

Warm Regards,
Aircel Social Media Team