[Resolved]  Aircel — Balance deduction without my confirmation

Dear Team,
My mobile number is [protected](Aircel)
I am not getting network, When I called in customer care [protected] with my Vodafone number, your executives pickup the phone but did not give any response, Can u plz check & revert

Hi, On 26 april i recharged of 155 special offer in which we get 165 promo balance, 155 sms and 200mb data but when i done this recharge we only got 135 promo bal instead above one. We like to know why we got wrong offer?

Please send me my mobile no [protected] of outgoing and incoiming
of seven day .
seven day 20/4/2016 to till date
full statment please send me my email id [protected]@gmail.com
thankyou

Dear Dinesh( KVERMADINESH),

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in

Bought 43 rupees recharge card and i cannot recharge it...it shows that you are barred from making refills..then i switched off my mobile and switch on it..but it shows same i cann't recharge my phone please help me to do it..
How can I resolve this problem?...

Dear Alok(Alok.singh),

We regret the inconvenience you have faced. Kindly share the following information in order to assist you better:

Signal Bars:
Complete address:
Landmark:
Specific location/everywhere (indoor/outdoors):

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in

Dear Surender(surender giri ),

We would request you to visit your nearest Aircel store with your valid ID Proofs to get the details for the same.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in

Dear Asha( ashaabdul),

We regret for the inconvenience caused. Please share the following information to confirm your identity:

Screenshot of error:
Aircel no.:
Mode of recharge:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in

Dear Alok(Alok.singh),

As per the system check, we have found that your number has been disconnected. We would suggest you to visit the Aircel store for the same.

Warm Regards,
Aircel Social Care Team

I am raising this complain for my Aircel number [protected]. Rs.- 69/ Balance deducted for gaming club subscription without my request on 25-Apr-2016 related message i have received from 59061.
I am getting unwanted messages regularly from this number (59061) for example below is the message content (Thank You for your request to subscribe to Fun Store. To complete your subscription please click on http://202.148.207.245:9093/API/CCG?refId=[protected]
even my number is registered under DND. I have logged complain via mail but no response from service provider. below is the complain numbers ERN[protected]Y3BMH7, ERN[protected]mtg2 and ern[protected]wz8wkf.

any update on my complain.

Dear Dinesh( KVERMADINESH),

We are working upon your issue and will get back to you with an appropriate resolution.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in