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[Resolved]  Aircel — Call history enquiries

Address:Nadia, West Bengal, 003
Website:Google

Dear sir
My aircell no is[protected]
And I need last 6 months call history means outgoing and incoming call history.
Please send history details in this email.My email address is [protected]@gmail.com.this is as important because I am getting some
Unknown call which is harrasing me everyday.Please send as early as possible
total details of call to my mentioned email
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Mar 31, 2017
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Feb 27, 2017
Aircel Customer Care's response Dear Pepo1234,

We would request you to visit your nearest Aircel store with the following documents to get the details for the same.

POI (Proof of identity)
POA (Proof of address)

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Complaint comments 
5 Comments

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Comments

My murdar plan
Reply
Aircel Customer Care's response, Mar 3, 2017
Verified Support
Dear Mueeyz Khan,

Please share your exact concern regarding Aircel services along with your Aircel number to assist you in the best possible manner.

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Aircel Customer Care's response, Mar 11, 2017
Verified Support
Dear Mueeyz Khan,

Hope your issue has been resolved. Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
It's been more than 24 hours since address verification but the sim hasn't been activated yet.
Operator- Aircel Karnataka
M SISDN - [protected]
SIM NO.[protected].
Reply
Aircel Customer Care's response, Feb 28, 2017
Verified Support
Dear Customer(ya kh),

We would like to inform you that as per our system check your number is very much active from our end. Request you to please recharge with FRC first recharge through retailer to avail Aircel services.

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
I have activated Rs2 internet pack (pi2) on number [protected] but when I try to deactivate it by feeding ussd code nothing happened rather daily deduction of Rs.2 is done. Please look into it and do the needful to deactivate it right now.
Reply
Aircel Customer Care's response, Feb 28, 2017
Verified Support
Dear Rockchip Singh,

We request you to dial ussd code *121*2021# to deactivate the PI2 pack. Feel free to contact us in future for any further assistance.

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
My no is [protected]
My no has more than 700 MB of 3g data but I am not receiving 3g speed and when I called 198 they were not able to resolve my issue and now they are not even responding to my calls . I had got data of 10 gb 3g by recharging of rs 289 . And now this company is not even listening to my complaints worst service possible .
Reply
Aircel Customer Care's response, Feb 28, 2017
Verified Support
Hi Abhinav Singh Yadav,

We are forwarding your issue to the team. Meanwhile, kindly share the following details in order to look into your issue:

Signal Bars:
Alternate No:
Complete address with landmark:
Duration of issue:
Are you using GPRS on Handset or System:
E/G/H Signal available on the handset – yes or no:

Warm Regards,
Aircel Social Media Team
Aircel Customer Care's response, Mar 1, 2017
Verified Support
Dear Abhinav Singh Yadav,

We hope that our team got in touch with you and your concern has been resolved. Please feel free to let us know in case of any further assistance.

Warm Regards,
Aircel Social Media Team
Urgent to be resolved
I have received a threat call on 26th april on my aircel number. Please help me providing the call details and recording asap.
Reply
Aircel Customer Care's response, May 10, 2017
Verified Support
Dear Smile Singla,

We regret that we won't be able to help you in this regard. However, we suggest you to ignore such calls in future. Also, please restrain from sharing your no. with untrusted sources. Further you can register a police complaint against such numbers.

Thanks and Regards
Aircel Social Media Team
Email us at aircelsocialmedia@aircel.co.in

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