[Resolved]  Aircel — Change of plan from postpaid to prepaid

Address:638052
Website:Aircel

Hi, this is subash. The problem is for my aunty who wants to change her aircel sim from postpaid to prepaid but the employee say they can't change - so kindly help us with this issue. This is poor service from aircel company as they deny to do service for costumer and least bothered about the issue. I hope atleast some kind of action will be taken against it.
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Aug 13, 2017
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Jun 07, 2017
milllkp's response
Incoming and outgoing call details plz my moibel nambar [protected]
gamil id :[protected]@gamil.com
Verified Support
Jul 07, 2017
Aircel Customer Care's response
Dear Subash Krishna,

Please share your concerned Aircel number which you want to migrate from Postpaid to Prepaid.

Warm Regards,
Aircel Social Media Team
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Aircel — Incoming and outgoing call details

Incoming and outgoing call details plz my moibel nambar [protected]
gamil id :[protected]@gamil.com
Aircel Customer Care's response, Jun 9, 2017
Verified Support
Dear Customer,

We request you to visit your nearest Aircel store along with the following documents for further assistance in this regard:

1. POA (Proof of address)
2. POI (Proof of Identity)
3. 2 Passport size photographs.

Warm Regards,
Aircel Social Media Team
Aircel Customer Care's response, Jun 9, 2017
Verified Support
Dear Customer(milllkp),

We request you to visit your nearest Aircel store along with the following documents for further assistance in this regard:

1. POA (Proof of address)
2. POI (Proof of Identity)
3. 2 Passport size photographs.

Warm Regards,
Aircel Social Media Team

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