[Resolved] Aircel — Customer care agent | |
Worst customer care.. They don't even know how to talk plus lies blatantly when the customer complains. Like the time i recharged my net pack and did not receive any net benefits. Called up for 3 days. Some of them just hangs up the phone and some lies blatantly. Worst ever customer care agents. Never using aircel again and will never suggest aircel to anybody Was this information helpful? | |
Oct 3, 2016 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Aug 19, 2016 karthikeyanarun's response Recharge doesn't upload
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3 Comments | |
Comments
Requesting you to provide user details for above no. who is using this no. illegally.
Aircel Customer Care's response, Aug 27, 2016
Verified Support
Dear Jagadip Aich,
Thanks for reaching out to us. We request you to visit your nearest Aircel store along with the following documents for further assistance in this regard:
1. POA (Proof of address)
2. POI (Proof of Identity)
3. 2 Passport size photographs.
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
Thanks for reaching out to us. We request you to visit your nearest Aircel store along with the following documents for further assistance in this regard:
1. POA (Proof of address)
2. POI (Proof of Identity)
3. 2 Passport size photographs.
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
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We apologize for the inconvenience caused. Please share the following details so that our team can look into your issue:
Aircel No.:
Transaction ID:
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team