[Resolved]  Aircel — did not receive upc

Address:411038

I am trying to port my number ([protected])
I have sent several requests to port my number, but i havent received upc as of yet.
I have been sending requrests on 1900 since 24th of january 2018
I have even messaged aircel on twitter but still there is no reply from their side
They are going to shut down their services in maharastra since 31st of january.
So please do the necessary and provide me the upc via sms or mail only
Email id - [protected]@gmail.com
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Jan 28, 2018
Complaint marked as Resolved 
I messaged aircel on twitter and they replied back within a day Im satisfied with their co-operation
Aircel customer support has been notified about the posted complaint.
Verified Support
Jan 30, 2018
Aircel Customer Care's response
Dear Customer (Rahul Abande),

Apologies for a delayed response. We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Warm Regards,
Aircel Social Media Team
Complaint comments 

Comments

Plz send me porting code of my number i am trying to get port code from last 7 days. But my port msg not send on 1900.
I want to change my aircel no. To airtel bcoz aircel service is sooo bad..nd not making call on idea numbers...

Aircel Customer Care's response, Jan 31, 2018
Verified Support
Hi Customer(Akash52gmail),

Sorry for the inconvenience, we are forwarding your concern to our team. Please allow us some time to get back to you.

Warm Regards,
Aircel Social Media Team
Aircel Customer Care's response, Feb 6, 2018
Verified Support
Dear Customer (Akash52gmail),

We would like to inform you that your issue has been resolved and now you can generate UPC for your Aircel number (9785500619).

Warm Regards,
Aircel Social Media Team
Dear sir

This is my number [protected].I am compliented so many time of your custamer care 4days before but they are not clear .so we are what can I do I don't no
Aircel Customer Care's response, Jan 31, 2018
Verified Support
Hi Mannathan,

We regret the inconvenience you've had with us. Please share your concern here with us in brief in order to assist you better.

Warm Regards,
Aircel Social Media Team
Aircel Customer Care's response, Feb 8, 2018
Verified Support
Dear Mannathan,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Warm Regards,
Aircel Social Media Team
My mobile no. is [protected]. I got the offer to recharge for Rs. 26 which said I will get 10 TT and 20 p/min LS calls. So I recharged today morning for Rs. 26. I got the SMS that the recharge was successful. But till now I haven't got the 10 TT and I have got the offer of 20 p/min only for 28 days. Please look into this.
Aircel Customer Care's response, Jan 31, 2018
Verified Support
Hi Mahesh,

We are forwarding your issue to the team. Meanwhile, kindly share the following details so that our team can look into your issue:

Screenshot of offer:
Mode of Recharge:
Transaction id:

Warm Regards,
Aircel Social Media Team
Aircel Customer Care's response, Feb 1, 2018
Verified Support
Hi Mahesh,

We have checked your account and there is no recharge of Rs.26 has been done in your account on since 25th Jan’18 to till now. We suggest you to please share the snapshot of the message along with the recharge date and time.

Warm Regards,
Aircel Social Media Team
I had been trying since last 20 daysto send porting message on 1900 . i had complained to customer care 4 times but no resolution till date. my mobile no is [protected] & [protected]. registered to Kagliwal Traders.

Please resolve the issue as soon as possible.
Aircel Customer Care's response, Jan 31, 2018
Verified Support
Dear Aditya,

We are sorry for the problem you've had with us. We are forwarding your concern to our team. Please be assured, an update will be provided to you soon.

Warm Regards,
Aircel Social Media Team
Aircel Customer Care's response, Feb 12, 2018
Verified Support
Dear Aditya,

We would like to inform you that your issue has been resolved, now you can generate your UPC code.

Warm Regards,
Aircel Social Media Team

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