[Resolved] Aircel — dns error | |
Many sites are not opening up with aircel like instagram, paytm while it's opened with using another sim data I am facing this problem from last two days. I am resident of patna, bihar (India) Sites like paytm, phone pe wallet or app like instagram is not working at all. They are not sucking the speed as well Please resolve it as soon as u can thanks Was this information helpful? | |
Dec 17, 2017 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Nov 13, 2017 Aircel Customer Care's response Dear Customer (Mayaank), Thanks for contacting us. Please accept our sincere apologies for the problem you have faced. We are forwarding your concern to our team. Meanwhile, kindly share the following details with us for further proceedings: Signal Bars: Alternate No.: Location (Including nearest landmark where the issue is witnessed): Duration of the issue (a problem since when): The issue with a specific website or all website: The browser being used (Default phone browser or Chrome/Dolphin etc.): Are you using GPRS with Handset or System: E/G/H Signal available on the handset – yes or no: Warm Regards, Aircel Social Media Team Verified Support Nov 16, 2017 Aircel Customer Care's response Dear Customer (Mayaank), We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Warm Regards, Aircel Social Media Team | |
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Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
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We regret the inconvenience caused. Kindly share the following details so that our team can look into your issue:
Aircel No.:
Signal Bars:
Alternate No.:
Location (Including nearest landmark where the issue is witnessed):
Duration of the issue ( a problem since when):
The issue with a specific website or all website:
The browser being used (Default phone browser or Chrome/Dolphin etc.):
Are you using GPRS with Handset or System:
E/G/H Signal available on the handset – yes or no:
Regards,
Aircel Social Media Team
We hope your issue has been resolved now. Let us know if there is anything else we can help you with.
Regards,
Aircel Social Media Team