[Resolved] Aircel Maharashtra — Coverage problem

rhingule

Address:

Satara, Maharashtra

Hi, This is Ravindra Hingule who has a prepaid Aircel number [protected] and I am facing fluctuations and disconnections in data services near my region especially at kaundani Post - mandave Tal / dist- satara Pin 415519. And mostly on hill station Near enercon windmills and popular villages like Shendre, nagathane, kusawade. I request you to please look into this matter and solve it as soon as possible.

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Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Sep 28, 2015

Updated by rhingule Very poor signal comes in my area
Hardly 1 tower shows on my mobile
But other operator has a sufficient rang

Verified Support

Sep 30, 2015

Aircel Customer Care's response Hi rhingule,

Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

Verified Support

Oct 03, 2015

Aircel Customer Care's response Dear rhingule,
Greetings for the day!
We regret for the inconvenience with regards to Internet speed.
With reference to your mail, we request you to share the details mentioned below to address your concern related low internet speed.

1) Complete postal address (including nearest landmark)
2) Signal strength (signal bars)
3) Duration (specific timings of the low internet speed)
4) Error
5) Handset model number
6) Alternate contact number7) Current Internet Pack

Regards,
Aircel Team

Verified Support

Oct 05, 2015

Aircel Customer Care's response Hello rhingule,

Thanks for sending the details. Will soon share an update with you.

Regards,
Aircel Team

Verified Support

Oct 06, 2015

Aircel Customer Care's response Hello rhingule,

Greetings for the day!We regret for the inconvenience with regards. Given location is new town location (Mandave, Satara) our team is working on it.

Regards,
Aircel Team