[Resolved]  Aircel — network issue everywhere

Address:New Delhi, Delhi, 110031
Website:www.aircel.com

I am tired off by making calls in aircel customer care and worst is they never resolve my problem regarding network issue just simply sent me a text "your problem has been resolve succesfully."

I am facing network problem in my office location near sec.64 noida time and again i lodge complaints regarding this network issue.
Whenever i tried to port my aircel no. My message has never sent since 2016 i am trying to port this company to aircel.

I will suggest to all (Who can read this message) never go for aircel because it will suck your family and your life too.
I have a asthma patient in my home she needs my helpevery now and then but my phone is "always out of reachable area."
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Nov 26, 2017
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Oct 16, 2017
Aircel Customer Care's response
Dear Customer ([protected]@gmail.com),

We understand that this event certainly did not portray a favourable experience for you.
We regret the inconvenience caused. We are forwarding your concern to our team. Meanwhile, kindly share the following details with us for better assistance:

Aircel No.:
Signal Bars:
Alternate No.:
Complete address:
Landmark:
Specific location(indoor/outdoors):

Warm Regards,
Aircel Social Media Team
Verified Support
Oct 18, 2017
Aircel Customer Care's response
Dear Customer ([protected]@gmail.com),

We would like to inform you that our executive tried to reach you, however, the call was not answered from your end.Further, we request you to share your alternate number and a convenient time for the call back so that we can assist you accordingly.

Warm Regards,
Aircel Social Media Team
Dec 11, 2017
Updated by [email protected]
Thanks Aircel Team Issued was not resolved after being frustrated i changed my network from aircel to Vodafone. Aircel team had not solved the problem actually, somebody called me and said i am calling from aircel then i told him my name then he said oh sorry again i made call you, we will look in to the matter then afterwards i changed my no. Its better to accept you had not resolved my problem.
Dec 11, 2017
Updated by [email protected]
better if you will not take credit to you ok, and i don't expect anything from your end now.
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