[Resolved] Aircel — Not able to send PORT message to 1900 | |||
I want to port my Aircel service to other service...Message not send to 1900 (Universal port number) from last two days. Even I called their complaint number 198, they keep saying me their server is down. It is something blocked by Aircel, just to ensure that no body is able to PORT from aircel to other providers. Regards, Arpit My Number : [protected] Was this information helpful? | |||
Mar 14, 2017 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Feb 07, 2017 Aircel Customer Care's response Dear Arpitsaxena, We regret the inconvenience you have faced. Kindly share the following information in order to assist you better: Alternate No.: Complete address: Error message upon sending: Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. Thanks and Regards Aircel Social Media Team Verified Support Feb 10, 2017 Aircel Customer Care's response Dear Arpit saxena, The services of your number are completely active. Please request you to try sending message from a basic handset. If the issue still persists, visit nearest Aircel store to isolate the issue. Warm Regards, Aircel Social Media Team | |||
 26 Comments | |||
Comments
Hi Team,
I want to port out from aircel.
Whenever i send port out message i get error like “ unable to send message “
Sms format PORT 9********* to 1900
Error :- unable to send message error 8
Kindly resolve this issue ASAP
I want to port out from aircel.
Whenever i send port out message i get error like “ unable to send message “
Sms format PORT 9********* to 1900
Error :- unable to send message error 8
Kindly resolve this issue ASAP
Aircel Customer Care's response, Oct 27, 2017
Verified Support
Aircel Customer Care's response, Nov 3, 2017
Verified Support
Dear Balasaheb Dhumal,
We hope your issue has been resolved now. Let us know if there is anything else we can help you with.
Regards,
Aircel Social Media Team
We hope your issue has been resolved now. Let us know if there is anything else we can help you with.
Regards,
Aircel Social Media Team
I have been trying to send the portability activation message to 1900 for a month now. (It is in the correct format and I am sending from a basic Nokia phone). I have spent hours repeatedly talking on your customer care numbers and all they always say is "You will receive a message within 24 hours." But still nothing has happened.
Can you please tell me whether I should still keep my patience or go rogue?
The number I wish to port is [protected].
You can also contact me on [protected]@gmail.com
Raunak Bagga
Can you please tell me whether I should still keep my patience or go rogue?
The number I wish to port is [protected].
You can also contact me on [protected]@gmail.com
Raunak Bagga
Aircel Customer Care's response, Nov 13, 2017
Verified Support
Dear Customer (Raunak Bagga),
Thanks for contacting us. Please accept our sincere apologies for the problem you have faced. We are forwarding your concern to our team. Meanwhile, kindly share the following details with us for further proceedings:
The format of sending the message:
The screenshot of the error received after sending the PORT message:
Warm Regards,
Aircel Social Media Team
Thanks for contacting us. Please accept our sincere apologies for the problem you have faced. We are forwarding your concern to our team. Meanwhile, kindly share the following details with us for further proceedings:
The format of sending the message:
The screenshot of the error received after sending the PORT message:
Warm Regards,
Aircel Social Media Team
Aircel Customer Care's response, Nov 16, 2017
Verified Support
Dear Customer (Raunak Bagga),
We would like to inform you that our team tried calling you on (9325883016) but unable to connect no one answered the calls. Please try sending the message from Basic Feature Phone.
Warm Regards,
Aircel Social Media Team
We would like to inform you that our team tried calling you on (9325883016) but unable to connect no one answered the calls. Please try sending the message from Basic Feature Phone.
Warm Regards,
Aircel Social Media Team
I have been trying to send the portability activation message to 1900 it is not sent to the number, I have spent hours repeatedly talking on your customer care numbers and all they always say is "You will receive a message within 24 hours." But still nothing has happened.
Can you please tell me whether I should still keep my patience or go rogue?
The number I wish to port is 87*****428.
Can you please tell me whether I should still keep my patience or go rogue?
The number I wish to port is 87*****428.
Aircel Customer Care's response, Nov 13, 2017
Verified Support
Dear Gopal Tamrakar,
We regret the inconvenience caused to you, Please share the below-mentioned details to help you better in this regard.
Concerned Aircel number:
The format of sending the message:
The screenshot of the error received after sending the PORT message:
Regards,
Aircel Social Media Team
We regret the inconvenience caused to you, Please share the below-mentioned details to help you better in this regard.
Concerned Aircel number:
The format of sending the message:
The screenshot of the error received after sending the PORT message:
Regards,
Aircel Social Media Team
Aircel Customer Care's response, Nov 21, 2017
Verified Support
Dear Gopal Tamrakar,
We hope your issue has been resolved now. Let us know if there is anything else we can help you with.
Regards,
Aircel Social Media Team
We hope your issue has been resolved now. Let us know if there is anything else we can help you with.
Regards,
Aircel Social Media Team
I am trying port of the Aircel number [protected] to other service.but i am getting "Unable to send message".
I am using correct port format.
Port [protected] to 1900
I have called Aircel Customer Care 198 to number of times.but they deliberately not helping us not to port .
Please help me on this.You can also contact me on [protected]@gmail.com
I am using correct port format.
Port [protected] to 1900
I have called Aircel Customer Care 198 to number of times.but they deliberately not helping us not to port .
Please help me on this.You can also contact me on [protected]@gmail.com
Aircel Customer Care's response, Nov 16, 2017
Verified Support
Dear Customer (Abhijit khedkar),
Thanks for contacting us. We regret the inconvenience caused. We are forwarding your concern to our team. Meanwhile, kindly share the following details with us for better assistance:
The format of sending the message:
The screenshot of the error received after sending the PORT message:
Warm Regards,
Aircel Social Media Team
Thanks for contacting us. We regret the inconvenience caused. We are forwarding your concern to our team. Meanwhile, kindly share the following details with us for better assistance:
The format of sending the message:
The screenshot of the error received after sending the PORT message:
Warm Regards,
Aircel Social Media Team
Aircel Customer Care's response, Nov 22, 2017
Verified Support
Dear Customer (Abhijit khedkar),
The services of your number are completely active. Kindly try sending the message from a basic handset.
Warm Regards,
Aircel Social Media Team
The services of your number are completely active. Kindly try sending the message from a basic handset.
Warm Regards,
Aircel Social Media Team
Hi Aircel Team,
My number [protected] is getting same message that Unable to send message when i send it to 1900.
It seems like a dirty trick applied by AIRCEL to block our messages to 1900. I swear if you do not resolve this immediately I will go to TRAI and complaint about the inconvenience you guys are causing me!! Please take this seriously and unblock my number to allow me to send PORT messages to 1900.
Disappointed as always with AIRCEL.
Regds,
Sagar Chitre
My number [protected] is getting same message that Unable to send message when i send it to 1900.
It seems like a dirty trick applied by AIRCEL to block our messages to 1900. I swear if you do not resolve this immediately I will go to TRAI and complaint about the inconvenience you guys are causing me!! Please take this seriously and unblock my number to allow me to send PORT messages to 1900.
Disappointed as always with AIRCEL.
Regds,
Sagar Chitre
Aircel Customer Care's response, Dec 2, 2017
Verified Support
Dear Customer (Sagar Chitre),
We are sorry for the problem you've had with us. We are forwarding your concern to our team. Meanwhile, kindly share the following information with us so that we may assist you better:
The screenshot of the error received after sending the PORT Out message:
Warm Regards,
Aircel Social Media Team
We are sorry for the problem you've had with us. We are forwarding your concern to our team. Meanwhile, kindly share the following information with us so that we may assist you better:
The screenshot of the error received after sending the PORT Out message:
Warm Regards,
Aircel Social Media Team
Girish Waghela's reply, Dec 7, 2017
i have a solution
go to https://www.facebook.com/nagnechi.maa/
click on call
go to https://www.facebook.com/nagnechi.maa/
click on call
I want to port my aircel service to other service...Message not send to 1900 (Universal port number) from last 6 to 7 days. Even I called their complaint number 198, they keep saying me that please wait for 24 hours but not getting any response from them problem not sent from 6 to 7 days.They just highlight the number everytime . Please solve my problem My Number-[protected].
Aircel Customer Care's response, Dec 13, 2017
Verified Support
Dear Customer (kakt2369),
We are sorry for the problem you've had with us. We are forwarding your concern to our team. Please be assured, an update will be provided to you soon.
Warm Regards,
Aircel Social Media Team
We are sorry for the problem you've had with us. We are forwarding your concern to our team. Please be assured, an update will be provided to you soon.
Warm Regards,
Aircel Social Media Team
Hi Team,
I want to port out from aircel.
Whenever i send port out message i get error like “ unable to send message “
MY MOBILE NO. IS [protected]
![]()
I want to port out from aircel.
Whenever i send port out message i get error like “ unable to send message “
MY MOBILE NO. IS [protected]
Aircel Customer Care's response, Jan 22, 2018
Verified Support
Dear Customer (darshi@12),
We are sorry for the problem you've had with us. We are forwarding your concern to our team. Please be assured, an update will be provided to you soon.
Warm Regards,
Aircel Social Media Team
We are sorry for the problem you've had with us. We are forwarding your concern to our team. Please be assured, an update will be provided to you soon.
Warm Regards,
Aircel Social Media Team
Aircel Customer Care's response, Jan 25, 2018
Verified Support
Dear Customer (darshi@12),
We regret the inconvenience that may have been caused to you regarding the matter addressed to us. The issue has been resolved, now you can generate your UPC code. If you still face any issue then please once change the handset and try.
Warm Regards,
Aircel Social Media Team
We regret the inconvenience that may have been caused to you regarding the matter addressed to us. The issue has been resolved, now you can generate your UPC code. If you still face any issue then please once change the handset and try.
Warm Regards,
Aircel Social Media Team
Hi Team,
I want to port out from aircel.
Whenever i send port out message it keeps showing "not sent. Try again". I have tried countless times!
I've attached the screenshot along with this email.
Sms format PORT [protected] to 1900
Kindly resolve this issue ASAP.
My aircel no is [protected]
Ipsita Tiwari
Jaipur - Rajasthan
![]()
I want to port out from aircel.
Whenever i send port out message it keeps showing "not sent. Try again". I have tried countless times!
I've attached the screenshot along with this email.
Sms format PORT [protected] to 1900
Kindly resolve this issue ASAP.
My aircel no is [protected]
Ipsita Tiwari
Jaipur - Rajasthan
Hi Team,
I want to port out from aircel.
Whenever i send port out message it keeps showing "not sent. Try again". I have tried countless times!
I've attached the screenshot along with this email.
Sms format PORT [protected] to 1900
Kindly resolve this issue ASAP.
My aircel no is [protected]
Ipsita Tiwari
Jaipur - Rajasthan
![]()
I want to port out from aircel.
Whenever i send port out message it keeps showing "not sent. Try again". I have tried countless times!
I've attached the screenshot along with this email.
Sms format PORT [protected] to 1900
Kindly resolve this issue ASAP.
My aircel no is [protected]
Ipsita Tiwari
Jaipur - Rajasthan
Aircel Customer Care's response, Jan 24, 2018
Verified Support
Dear Ipsita (Ipsita18),
We would like to inform you that the concern is already sent to our team for assistance and resolution will be provided at the earliest.
Warm Regards,
Aircel Social Media Team
We would like to inform you that the concern is already sent to our team for assistance and resolution will be provided at the earliest.
Warm Regards,
Aircel Social Media Team
Hi,
Even I am facing same issue(i.e unable to receive UPC code) on sending Port
Kindly help us to fix this issue.
Big thanks for everyone
Even I am facing same issue(i.e unable to receive UPC code) on sending Port
Kindly help us to fix this issue.
Big thanks for everyone
Hi Team,
I want to port out from aircel.
Whenever i send port out message, no reply comes. I am receiving other sms but no reply for the porting unique code.
I have tried countless times!
I've attached the screenshot.
Sms format PORT [protected] to 1900
Kindly resolve this issue ASAP.
My aircel no is [protected]
Nihar Roy
Baguiati - Kolkata
![]()
I want to port out from aircel.
Whenever i send port out message, no reply comes. I am receiving other sms but no reply for the porting unique code.
I have tried countless times!
I've attached the screenshot.
Sms format PORT [protected] to 1900
Kindly resolve this issue ASAP.
My aircel no is [protected]
Nihar Roy
Baguiati - Kolkata
Hi m ambica m not getting code to port my number i have sent the mesg 10times. Money is deducted but no code is coming. I am. Getting this message again n again Dear Customer, Please send the request in the below format. Port
Ambica Dawar's reply, Feb 24, 2018
My number is 8285602979 pls i am having issues since 10days pls help me out asap.
There is no network in My nearby cities and villages... How cn get My no. port...is there any resolution for it.. Hw cn we get mnp code.. . Please reply
Hi
I want to port my Aircel number,
I have sent you a four-time port message but you did not give me the "UPC" number
So please give me the "UPC" number ASAP.
My Aircel no. :- +91 [protected]
![]()
I want to port my Aircel number,
I have sent you a four-time port message but you did not give me the "UPC" number
So please give me the "UPC" number ASAP.
My Aircel no. :- +91 [protected]
farhan raja's reply, Feb 28, 2018
Please reply me fast & Kindly help me to solve this issue.
My aircel no is [protected]
I am having same problem
I am trying to send msg to port out, but every time it shows massage sending failed.
Kindly help
Chandra Sekhar Sahoo
I am having same problem
I am trying to send msg to port out, but every time it shows massage sending failed.
Kindly help
Chandra Sekhar Sahoo
sahubasudeb's reply, Mar 1, 2018
Kindly help asap
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
56%
Complaints
10591
Pending
1906
Resolved
5247
View all 10591 Aircel reviews & complaints
+91 97 3819 9010
+91 12 4476 5000 [Head Office]
+91 88 9204 1111
Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
View all Aircel contact information
i aslo call to aircel customer care bt they cant solve my problem...
plzz help me as soon as possible...
We are really disheartened to hear about your decision.Please share your Aircel mobile no. so that our team can get back to you.
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
We hope your concern has been resolved. In case you are facing any issues, please feel free to contact us at aircelsocialmedia@aircel.co.in for any further assistance.
Thanks and Regards
Aircel Social Media Team