[Resolved] Aircel — port request can't accept

Nirjhar Kundu

from Ranaghat, West Bengal

Address:

Chandrapur, Maharashtra, 713213

Aircel can't accept my porting request since 5 days.And they can't accept 199 call.My email id is [protected]@gmail.com .Please solve this issue as early as possible, otherwise I will complain it to higher authority.Each time whenever try to send sms then Aircel replies 'Cant send sms'.Customer care not received call.

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Mar 18, 2018

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Feb 08, 2018

Aircel Customer Care's response Dear Nirjhar,

We are sorry for the problem you've had with us. We are forwarding your concern to our team. Please be assured, an update will be provided to you soon.

Warm Regards,
Aircel Social Media Team

Verified Support

Feb 12, 2018

Aircel Customer Care's response Dear Nirjhar,

We would like to inform you that the UPC for your number is DV732763 which is valid up to 17/2/2018.
So, we request you to visit any nearby store of your recipient/new operator along with the following documents for further assistance in this regard:

1. POA (Proof of address)
2. POI (Proof of Identity)
3. 2 Passport size photographs
4. UPC received

Warm Regards,
Aircel Social Media Team