Aircel — Rechage

The detail as requested is as under:-
1. It is open offer in Aircel website recharge page. The screen shot is also sent to you with e-mail about one week ago and inform to customer care same day also. So no need to request again and again.
2. Recharge amount spend for the number [protected], already shown in my complaint.
3. Recharge date is 18/12/2015, already shown in my complaint.
4. Recharge done through Pay TM.
5. No deduction amount.
I think that answer of your request is already provided to you earlier, So please don’t waste time. I also regret to inform you that I mailed and complaint to your customer care many times also.

Dear Prem Chand Gupta,

We regret the inconvenience caused, Kindly share the following details so that our team can look into your issue:


Date of offer message received
Recharge Denomination (done on the number)
Recharge Date
Mode of recharge
Deduction amount (usage)

Warm Regards,
Aircel Social Care Team

Dear Prem Chand Gupta,

Thanks for the update. Will soon share an update.


Regards,
Aircel Social Care Team

Dear Prem Chand Gupta,

We regret the inconvenience cause to you. We would like to inform you that the you have done recharge of Rs117 on 18th December 2015 at 09:11AM through online (other website) mode for which you have been received correct benefits as per the recharge policy like 90 Local & STD Min per month for 3 Months (*122*11700#) Dial 1288 (toll free) anytime to know our latest products and extra talk time of Rs125 offer is applicable only through www.aircel.com.

Regards,
Team Aircel

How many times I tell you that neither I received talk time nor any benefit till date.
10 days passed but nobody tells us where is my recharge balance?
I am very very disappointed with the Aircel and do not recommend to any body to take services from Aircel. It is a totally fraud company.

P.C.Gupta
[protected]

I recharge my mobile no. [protected] on 18/12/2015 with Rs. 117/-. One month has been passed neither talk time received nor refund received.
2. After much awaited I recharge again with Rs. 99/- but again I did not received any talk time till now,
I called Aircel service centre 5 times from yesterday. They told me that they did not know about it and they provide a number 155223 for detail enquiry. I called on that number and found that the number is not present.
I found that something is wrong in Aircel.

The reply of Aircel is wrong and baseless.

P. C Gupta
[protected]

Till date neither I received my money back nor talk time.

P. C Gupta
[protected]