[Resolved] Aircel — Regarding promo balance | |
I recharged rs85 in my aircel mobile. But it goes into promo balance. Kindly, convert it into main balance. I cannot utilize my promo balance as voice call. I changed my sim to reliance to aircel, not to see this type of problem. I request you to return my main balance, otherwise i will change my sim. Mobile no-[protected] Thanks and regards, Krishna ballabh gupta Was this information helpful? | |
Jul 20, 2017 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Jun 19, 2017 Aircel Customer Care's response Dear Customer (Abhi748820), We would like to inform you that PF balance (promo balance) can not be transferred to main balance. Also, PF balance can be used same as the main balance for voice, SMS and internet but, you can not use PF balance to activate any service. Warm Regards, Aircel Social Media Team | |
2 Comments | |
Comments
Dear Sir /Madam,
This is to inform you that my mobile with number [protected] is missing. I would kindly request you to block this prepaid sim card of mine to prevent misuse. Please take necessary action immediately.
Thanking you,
priya
This is to inform you that my mobile with number [protected] is missing. I would kindly request you to block this prepaid sim card of mine to prevent misuse. Please take necessary action immediately.
Thanking you,
priya
Aircel Customer Care's response, Jun 22, 2017
Verified Support
Dear Customer (Priyapugal),
Please share the following details so that we can assist you better:
20 digits SIM number:
Registered name for this connection:
Alternate number:
Warm Regards,
Aircel Social Media Team
Please share the following details so that we can assist you better:
20 digits SIM number:
Registered name for this connection:
Alternate number:
Warm Regards,
Aircel Social Media Team
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We regret the inconvenience caused. Kindly share the following details in order to look into your issue:
Aircel No.:
Date & Time of deduction:
Amount deducted:
Any message received upon deduction:
Thanks & Regards
Aircel Social Media Team
We hope your issue has been resolved.Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
Thanks and Regard
Aircel Social Media Team