[Resolved]  Aircel — Threatening to pay bill.

Address:Chennai, Tamil Nadu

I haven't used aircel mobile postpaid services but the sales agent has misused my details and provided a sim card to some one this happened in 2009 but some how they found out my number and threatening to pay for the amount which i havent used the services. The people who contacted through phone said that some one filed a 420 case from chennai and the case have been moved to delhi and they spoke like please contact some other number and they will provide the details. further they contacted and said some code and tell the code to that person they will provide the details. And finally the asked me to pay 1800 rs to the near by aircel showroom. I went and checked the details and they used my address proof but when I checked in the details with the aircel customer care person. The name used was my name but it had different address which was not as in my address proof. And the customer care person also said that previously the sales agent were using the some others original address proof and they take a cug number with these original proof and they will use or give it to some one for money. The sales agents are using the peoples original proofs and they use it for their own use or money and they throw the sims once it get deactivated. Finally the people who have not used the aircel services are affected. So people dont throw away the xerox copies of voters card or pancard or ration card details. Please be aware as my proof also some how misused. also be aware that once you cancel any number or if you dont use any number kindly get a confirmation letter from the service providers as because if you dont do it. The number would be given to some person if they dindnt update the latest details your details would be there and you will be in trouble. The calls that came to my phone number are [protected] [protected] [protected] [protected] [protected] I tried to contact these people with my legal adviser but they didnt took the call. So Kindly trace out these people they are acting as if a police and misusing the police people. So kindly take some action against these people. When i checked with true caller id with the above mentioned phone number the details were mentioned as spam. and some of the details mentioned as mukesh and so. I was really mentally depressed. So please find the person take some action against the numbers used by these people. The mention that if you dont pay you will be sent a legal action and the thretening way. I dont worry about legal action buy how can i pay the amount for the services which i havent used and also i didnt received the bill for the past 4 years. And some of the aircel sales executive who have misused my details. I dont know how i missed my details as i have lost my purse or when taking xerox copies or the people i my office have misused my details i dont know . So please people be aware when you are taking the xerox copies of your address proof. Also I would ask the consumer court people to take some severe action against these people who do fraudulent activities and making threatening calls.
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Aug 14, 2020
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
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Hi Shatriyan,

We are sorry for the experience you had. Please share your concern with your complaint number and contact details at [protected]@aircel.co.in to help you.
Hi Team,

I too got a call today the person (from [protected] he said that he is from Delhi) said that I have to contact a lawyer and gave the number [protected].. This person is keep on calling me and irritating.
i am also getting irritating from the person number:[protected], They told me to speak with Lawyer name Kishore : [protected], they told you are in cheating case, Case No: 107 DC. But i didnt call them, I verified your complaint. Really useful for me. thanks.

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