[Resolved] Aircel — upc not generating | |||
Hi team, I m from maharashtra circle ([protected]). I got a message on 20th jan 2018 that please port your number, we are closing in maharashtra circle by aircel team without mentioning the date of close. From that day i m trying to get upc by sending a message either that message not got sent if sent then no reply came back. At the last 2 3 days i contacted customer care also they denied giving upc as well as service center person also denied. Now the network is not showing on phone, customer care number is not connecting from another number, other circle executives are not helping to get upc. From previous 8 years i was using that number, how could you do this to us (Loyal customers). I need it back all my friends and family members are having that number all college/university registrations are on that number. Please provide me a way to get upc or please give me upc. Sandeep kane Alternative number from family ([protected]) Was this information helpful? | |||
Mar 20, 2018 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Feb 17, 2018 Aircel Customer Care's response Dear Sandeep, We regret to inform you that it will take some time to provide better service in that particular area due to the technical issue. So, requesting you to cooperate with us. We sincerely apologize for the inconvenience caused. We are trying to resolve the issue at the earliest. For better assistance, you can visit your nearest Aircel store. Warm Regards, Aircel Social Media Team | |||
 3 Comments | |||
Comments
Dear Aircel Team,
All people in maharashtra circle are facing same issue. If you can't provide UPC code how will we manage our activities like banking n all where we have registered our Aircel No. Please provide us the UPC code at the earliest. That is the least you can do. You have even shut down Aircel stores in Maharashtra. There is no point of contact. My Aircel no: [protected].
Email ID: helal.[protected]@gmail.com. please email me the UPC code on this email id or if required call me on my alternate no: [protected]
All people in maharashtra circle are facing same issue. If you can't provide UPC code how will we manage our activities like banking n all where we have registered our Aircel No. Please provide us the UPC code at the earliest. That is the least you can do. You have even shut down Aircel stores in Maharashtra. There is no point of contact. My Aircel no: [protected].
Email ID: helal.[protected]@gmail.com. please email me the UPC code on this email id or if required call me on my alternate no: [protected]
Aircel Customer Care's response, Feb 19, 2018
Verified Support
Dear Customer (helal_786),
We regret to inform you that the Aircel services have been closed down in Maharashtra and hence we won't be able to assist you in this regard. However, we suggest you send a mail on appellate.mumbai@aircel.co.in to get UPC (Unique Porting Code)
Warm Regards,
Aircel Social Media Team
We regret to inform you that the Aircel services have been closed down in Maharashtra and hence we won't be able to assist you in this regard. However, we suggest you send a mail on appellate.mumbai@aircel.co.in to get UPC (Unique Porting Code)
Warm Regards,
Aircel Social Media Team
Hi Team,
As per your suggestion, I have sent mail to appellate.[protected]@aircel.co.in, they replied send mail to care.[protected]@aircel.co.in.
They asked documents I have given documents on mail itself, still no response from the team.
Now 48 hours got completed so I have sent the document
Now the scene is mail to any mail id is not sending, aircel.co.in server responses back with the error that it cannot accept request due to the mailbox is full.
Sandeep Kane
As per your suggestion, I have sent mail to appellate.[protected]@aircel.co.in, they replied send mail to care.[protected]@aircel.co.in.
They asked documents I have given documents on mail itself, still no response from the team.
Now 48 hours got completed so I have sent the document
Now the scene is mail to any mail id is not sending, aircel.co.in server responses back with the error that it cannot accept request due to the mailbox is full.
Sandeep Kane
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i was in aircell net work for the last 12 years. Few month back I requested them to conver my plan from postpaid to prepaid.sofar i requested tehm many times but invain.Tehy said i was in queque .it is a mental torture to me, Hence i kindly request you to do the needfull.
Apologies for the inconvenience caused to you. Kindly share the following details with us so that our team can look into your issue:
Aircel no.:
Store address:
Store executive's name:
Date of visit :
Warm Regards,
Aircel Social Media Team