Airlines Vistara — Refund for cancellation

Ushassu Bhaskaran

from Pune, Maharashtra

Address:	Pune, Maharashtra, 411045
Website:	Vistara

Hi
I had booked a flight from mumbai to cochin (pnr - 8ctq7f) for the 2nd september’16 on the 18th june’16 and today after almost two months i get a message stating that the flight has been cancelled.
Though i was offered a flight on the 1st september - i was denied the cancellation charges for the train that i had booked on the 2nd which was par of the extension of my travel.
I did write to vistara to get the refund processed however for my train journey which was declined up front stating that they would be responsible for airlines only and not the train journey while they are refusing to acknowledge that the train had to be cancelled due to flight dates being changed

Please ensure that i get a refund of the cancellation of my train tickets which was to be cancelled due to flight cancellation

Hoping to hear from you soon
Thanking you in advance

Regards
Ushassu
[protected]

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Jan 06, 2017

Updated by Ushassu Bhaskaran Had got a call from Abhijeet ([protected]) confirming that a refund would be processed and had asked me to call back once am in an ATM for which he would activate the voucher for redemption into my SBI account, however whenever I called him he would either be busy or does not respond to calls - am still waiting for the refund

Ushassu
[protected]